Robocalls, Spam Texts, and Privacy Violations

The Telephone Consumer Protection Act is one of the most consumer-friendly statutes in federal law. Companies that call cell phones using automatic dialing or pre-recorded voice without consent owe statutory damages of five hundred dollars per violation, tripled to fifteen hundred dollars when the violation was willful. Companies that text without consent, that call numbers on the Do Not Call registry, or that ignore revocation of consent face the same exposure. And because most violators do not call just once, the damages add up quickly.

Privacy violations under state law and a growing set of federal statutes also create real remedies. Unauthorized recordings, data sold to third parties without disclosure, breaches that exposed sensitive information without the protections the law requires, all carry potential claims. The right theory depends on the specific facts, but the floor is rising as legislatures respond to how aggressively consumer data is harvested and resold.

Transcendens handles TCPA and consumer privacy cases for Georgia consumers, individually or as part of representative actions where the same conduct affected a broader group. The work starts with the call log or text log, the consent history if any, and the company’s calling or messaging practices. Most cases resolve well before trial, with statutory damages that meaningfully exceed the consumer’s inconvenience.